Join the Tech Mahindra team as a Full Time Senior Customer Support Executive on Erekrut, specializing in Senior Customer Support Executive in the Automotive industry. We are seeking talented individuals with a passion for Auto Components and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring recent staff.
- Monitoring the work of individual representatives and of the team.