Join Careerstrike Hr Solutions Pvt Ltd as a Senior Customer Service Export. Apply now on Erekrut and take your career to the next level!
- Manage a team of customer service representatives to ensure all export inquiries are handled efficiently and effectively
- Monitor and improve customer service processes to optimize customer satisfaction and loyalty
- Develop and implement customer service policies and procedures for the export department
- Address and resolve escalated customer issues and complaints in a timely manner
- Collaborate with other departments, such as sales and logistics, to streamline the export process
- Train and mentor customer service staff on best practices and procedures
- Analyze customer feedback and suggest improvements to enhance the overall customer experience
- Stay up-to-date on industry trends and regulations related to export customer service.