Company Description WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company serving over 700 clients across diverse industries. The organization combines deep domain expertise with advanced technology, analytics, and process knowledge to co-create innovative, digitally led solutions.
WNS offers a broad range of services, including industry-specific solutions, customer experience, finance and accounting, human resources, procurement, and data-driven analytics to support operational excellence and strategic growth. As of June 30, 2025, WNS has more than 66,000 professionals across 64 delivery centers worldwide, with locations in North America, Europe, Asia, Africa, and Latin America. Team members benefit from working in a global, collaborative workplace focused on transformation and continuous improvement.
Role Description The Senior Associate Corporate Travel GGN role is a full-time, on-site position based in Gurugram. This role is responsible for managing end-to-end corporate travel arrangements, including booking flights, hotels, ground transportation, and other travel services in line with organizational policies and client requirements.
The Senior
Associate will handle travel inquiries, provide itinerary options, ensure cost-effective solutions, and support travelers with changes, cancellations, and travel-related issues. Daily responsibilities include coordinating with travel vendors, maintaining accurate records, processing travel approvals, and adhering to compliance and documentation standards.
The role also involves close collaboration with internal teams and stakeholders, monitoring travel budgets, and contributing to process improvements and service quality enhancements.
Qualifications
- Strong knowledge of corporate travel processes, international bookings, fare rules, and travel policy compliance.
- Experience using travel booking tools or GDS platforms and familiarity with airline, hotel, and car rental reservation systems. Ameadus
- Solid customer service and communication skills to manage traveler queries, resolve issues, and coordinate with internal and external stakeholders.
- Good organizational and time management abilities to handle multiple travel requests, prioritize tasks, and meet turnaround times.
- Attention to detail and accuracy in documentation, itinerary preparation, and record-keeping.
- Proficiency in MS Office applications and basic data handling for travel reports and tracking.
- Ability to work effectively in a fast-paced, team-oriented environment and adapt to changing travel requirements.
- Prior experience in corporate travel, business process services, or shared services is preferred.
- Graduate degree or equivalent qualification in any discipline; specialization in travel, hospitality, or business is an advantage.
- Willingness to work flexible shifts as required by business and client needs.
Job Location Sector 30 GGN
Rotational Shifts and Offs
Compulsory Corporate Travel Experience
Compensation Up to 7LPA Fixed
US Voice process
Interested candidates to send their resumes on
[email protected]
📌 Senior Associate Corporate Travel GGN (Gurugram)
🏢 WNS
📍 Gurugram