Senior Admission CounsellorJob Summary

We are looking for an experienced and motivated Senior Admission Counsellor to manage student/doctor enquiries, counselling, admissions, follow-ups, and conversion activities. The candidate will be responsible for understanding prospective learners' requirements, explaining DMHCA courses and programs, handling objections, and ensuring a smooth admission process from enquiry to enrollment.

Key Responsibilities

- Handle inbound enquiries through calls, WhatsApp, email, and other communication channels.
- Counsel prospective students/doctors regarding available courses, eligibility, curriculum, fees, duration, and admission procedures.
- Follow up with prospective candidates and maintain regular communication until admission closure.
- Convert qualified leads into confirmed admissions while maintaining professional communication.
- Understand candidates' career goals and recommend suitable courses based on their requirements.
- Explain course structure, payment schedules, documentation, examination procedures, and other relevant admission information.
- Maintain accurate records of leads, follow-ups, counselling status, and admissions in CRM/Excel.
- Achieve monthly admission and revenue targets assigned by management.
- Handle candidate objections and provide appropriate information to support the admission decision.
- Coordinate with the Academic, Operations, Finance, and Support teams for smooth onboarding of admitted candidates.
- Ensure timely collection of required documents and completion of admission formalities.




- Follow up on pending payments and installment due dates as per company policy.
- Maintain a professional relationship with students/doctors throughout the admission process.
- Prepare regular reports on enquiries, conversions, pending follow-ups, and admissions.
- Support junior admission counsellors by sharing counselling techniques, product knowledge, and best practices.
- Maintain confidentiality of candidate information and follow company policies and procedures.

Required Skills
- Excellent communication and interpersonal skills.
- Strong counselling and convincing abilities.
- Good negotiation and objection-handling skills.
- Strong follow-up and lead-conversion skills.
- Customer-focused and target-oriented approach.
- Good knowledge of MS Excel/Google Sheets and CRM systems.
- Ability to work independently as well as in a team.
- Strong time-management and organizational skills.

Experience

2–5 years of experience in admission counselling, education sales, student counselling, healthcare/medical education, or a related field.

Education

Graduate degree in any discipline. Candidates with experience in healthcare education, medical courses, or professional education counselling will be preferred.

Job Location

DMHCA (New Delhi Medical Health Care Pvt. Ltd.), New Delhi

Employment Type

Full-Time

Department

Admissions / Business Development

Reporting To

Admissions Manager / Management

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time

Work Location: In person

📌 Senior Admissions Counselor (North Sikkim)
🏢 DMHCA
📍 North Sikkim