Join the team as a Full Time Customer Advisor on Erekrut, specializing in Sales Executive in the Healthcare industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Profile : Patient Advisor / Outbound Sales Executive CTC - 15,000- 30,000 per month Working Day - 6 days ( 1 rotational off) Age Criteria - 18-35 years Shift Timings - 9 hours shift (shifts start from 8.00 am/ 10.00 am/ 11.00 am), Responsibilities and Duties:
• Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
• Obtains customer information by answering telephone calls; probing them and fix the first consultation.
• Ensuring correct information is delivered to patients during their first consultation.
• Responding efficiently and accurately to callers,
explaining possible solutions, and ensuring that they feel supported and value, Convincing Power • Understand caller’s conditions and empathize helping them with appointments.
• Informs Patients by explaining procedures; answering questions; providing information.
• Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.