Company Description CB TEAM is a growing organization focused on delivering reliable and efficient payment-related services to a diverse customer base. The company emphasizes accuracy, transparency, and responsiveness in every transaction and interaction. Team members are encouraged to contribute to streamlined payment processes and strong customer relationships.

CB TEAM values integrity, performance, and a collaborative work environment that supports professional growth. The organization is committed to providing clear solutions that help customers manage their payments with confidence.

Role Description The Sales Customer Support role at CB TEAM is a full time, on-site position based in Noida, offering a salary up to 30k. This role involves handling customer inquiries related to payments and services, providing clear information, and resolving issues in a timely and professional manner.

The Sales Customer

Support team member will assist in promoting relevant products and services, follow up on leads, and support the sales process by maintaining accurate records and documentation. Daily tasks include responding to calls and messages, coordinating with internal teams to resolve customer concerns,



and ensuring a positive customer experience. The role may also involve basic reporting on customer interactions and feedback to support continuous improvement in sales and support processes.

Qualifications

- Candidates should possess strong Communication skills to interact clearly and professionally with customers and colleagues.
- Candidates should possess Customer Service skills to handle inquiries, resolve issues, and maintain a positive customer experience.
- Candidates should possess Sales skills to identify customer needs, present solutions, and support conversion and retention efforts.
- Candidates should possess Training and Sales Management-related skills to assist in onboarding new team members and support basic sales process organization.
- Additional beneficial qualifications include basic computer proficiency, familiarity with CRM or ticketing tools, attention to detail, and the ability to work in a fast-paced environment.
- Prior experience in customer support, sales, or payment-related services is an advantage, and at least a high school diploma or equivalent is preferred.

📌 Sales Customer Support (Noida)
🏢 CAREERBLOC ~
📍 Noida