Position-Sales coordinator

Job Location- Andheri & Vasai

Working Days & Time-Monday- saturday(9am-6pm)

Major Duties & Responsibilities

- Receive and process customer Purchase Orders and Sales Orders.
- Verify product code, specification, quantity, price, delivery schedule and payment terms. Enter and maintain order details in ERP.
- Monitor open orders and ensure timely execution.
- Coordinate with Planning and Production for customer delivery commitments.
- Follow up on pending orders and communicate delays to customers.
- Coordinate dispatch planning with Production, Stores and Logistics.
- Share dispatch schedules and delivery updates with customers.
- Ensure required documents are available before dispatch.
- Monitor pending and overdue deliveries.
- Coordinate COA, COC and other customer-specific documents, wherever applicable.
- Ensure customer-specific packaging, labelling and documentation requirements are followed.
- Maintain proper records of customer communications and documents.
- Coordinate with Accounts for invoicing and billing-related issues.
- Support preparation of Sales Orders,



E-Invoices and E-Way Bills.
- Verify pricing, product codes and commercial terms.
- Follow up on billing discrepancies.
- Acknowledge customer complaints within 24 hours.
- Coordinate with Quality and concerned departments for investigation and closure.
- Follow up for NCR, CAPA and other corrective actions.
- Maintain complaint status and communicate updates to customers.
- Maintain customer-wise order status.
- Prepare order booking, pending order, dispatch and billing MIS.
- Submit monthly reports to management.
- Highlight delays, shortages and customer-specific issues.
- Follow applicable requirements of ISO 15378:2017 (GMP) and ISO 13485.
- Maintain required records and documentation.
- Support customer and certification audits.
- Ensure compliance with applicable QMS procedures.

If interested please share your cv on [email protected] Pay: ₹25,000.00 - ₹35,000.00 per month

Advantages

- Provident Fund

Work Location: In person

📌 Sales Coordinator (Mumbai)
🏢 Ecolux India Private
📍 Mumbai