01 Oct
|
The Residentially
|
Bengaluru
01 Oct
The Residentially
Bengaluru
Company Description The Residentially is an online property discovery portal that helps plot buyers find sites, plots, and villa plots from thoroughly verified and certified builders. The organization focuses on providing reliable, trusted, and curated property options, supported by strong industry due diligence.
A young and dynamic team of professionals and real estate experts drives the company’s growth and customer-centric approach. The Residentially differentiates itself by combining a specialized online platform with an efficient offline sales team to deliver a seamless property buying experience.
Role Description The Relationship Manager is a full-time, on-site role based in Bengaluru. This position is responsible for managing and nurturing relationships with prospective and existing customers, guiding them through the property discovery and purchase process. Day-to-day tasks include understanding customer requirements, presenting suitable property options, coordinating site visits, and following up to support decision-making.
The Relationship
Manager will collaborate closely with the sales and operations teams, maintain accurate records of interactions in CRM tools, and ensure a high level of customer satisfaction. This role also involves building strong relationships with builders and partners,
handling queries and concerns promptly, and contributing feedback to improve services and processes.
Qualifications
- Customer relationship and client servicing skills, including the ability to build trust, listen actively, and provide explicit guidance.
- Sales and negotiation abilities, with experience in converting leads, handling objections, and closing deals in a structured manner.
- Communication and interpersonal skills, including confident verbal and written communication in English; proficiency in local languages is an advantage.
- Organizational and coordination skills, with experience using CRM or similar tools, managing schedules, and tracking follow-ups accurately.
- Basic understanding of the real estate market, especially plots and residential developments; prior real estate or financial services experience is preferred.
- Ability to work on-site in Bengaluru, conduct property visits, and collaborate effectively with internal teams and external partners.
- Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent practical experience.
- High level of integrity, customer-centric mindset, and willingness to learn and adapt in a fast-paced environment.
📌 Relationship Manager (North Bangalore) (Bengaluru)
🏢 The Residentially
📍 Bengaluru