Company Description Aavas Financiers Ltd. is one of India’s leading retail housing finance companies, focused on enabling homeownership for underserved and unserved segments of society. Established in 2011, Aavas serves more than 250,000 customers through 400+ branches across 14 states, with assets under management exceeding ₹21,000 crore. The organization has a strong presence in deep rural and semi-urban markets, offering affordable and transparent housing finance solutions to customers who are often excluded from formal credit systems.

By supporting self-employed and low-to-middle income borrowers, including many without formal income proof, Aavas aims to promote financial inclusion and bridge the gap between aspiration and access. Guided by the belief “Sapne Aapke, Saath Hamaara,” Aavas is committed to building stronger communities and empowering lives through responsible housing finance.

Role Description The Relationship Manager role at Aavas Financiers Ltd. is a full-time, on-site position based in Jaipur. In this role, the professional will manage and grow a portfolio of housing finance customers, build long-term relationships, and act as a trusted point of contact for queries, service requests, and financial guidance. Day-to-day responsibilities include sourcing and onboarding new customers, explaining loan products and terms, collecting and verifying documentation, and coordinating with internal teams to ensure timely processing and disbursement of loans.

The Relationship

Manager will monitor account performance,



support repayment and collection efforts, and resolve customer issues in a proactive and customer-centric manner. The role also involves conducting field visits, understanding local markets, and contributing to branch-level business growth while adhering to company policies and regulatory guidelines.

Qualifications

- Strong customer relationship management and client servicing skills, with the ability to build trust and maintain long-term engagements.
- Sales and business development capabilities, including lead generation, customer acquisition, and achievement of assigned targets.
- Knowledge of housing finance or retail lending processes, including basic credit assessment, documentation, and compliance requirements.
- Effective communication and interpersonal skills, with proficiency in English and local language; solid negotiation and presentation abilities.
- Good analytical and problem-solving skills, with attention to detail and ability to handle multiple customer cases simultaneously.
- Comfort with field work, local market outreach, and on-site customer visits in urban, semi-urban, and rural areas.
- Basic computer literacy, including familiarity with MS Office tools and ability to work with branch-level systems and CRM platforms.
- Bachelor’s degree in finance, business, commerce, or a related field; prior experience in housing finance, NBFCs, or banking is an advantage.
- High level of integrity, accountability, and a customer

📌 Relationship Manager (Jaipur)
🏢 Aavas Financiers
📍 Jaipur