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As a Relationship Associate at Solv, you will be responsible for building and maintaining strong relationships with clients to drive business growth. You will serve as the main point of contact for clients, handling inquiries, providing exceptional customer service, and resolving issues in a timely manner. In addition, you will proactively reach out to clients to promote additional services and products.
The ideal candidate will have excellent communication skills, a strong customer-focused mindset, and the ability to multitask effectively. This role offers a great opportunity to work in a fast-paced, agile environment and make a significant impact on the success of the company. Join our team at Solv and help us build long-lasting relationships with our clients.
- Build and maintain strong relationships with clients, ensuring satisfaction and repeat business.
- Act as a liaison between clients and internal teams to ensure seamless communication and project execution.
- Proactively identify opportunities for upselling and cross-selling Solv's products and services.
- Provide exceptional customer service and support to address any questions or concerns clients may have.
- Collaborate with sales and marketing teams to develop strategies for acquiring new business and retaining existing clients.
- Keep detailed records of client interactions and transactions to track progress and monitor success.
- Stay up-to-date on industry trends and best practices to better serve clients and anticipate their needs.
- Participate in team meetings and ongoing training to continuously improve sales and relationship-building skills.
- Represent Solv professionally at networking events, trade shows, and other industry-related functions.
Designation
Relationship Associates
Key Skills
B2B MarketingB2B SalesTelesales
Industry
Apparel Made-Ups & Home Furnishing
Functional Area
B2B
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
📌 Relationship Associates (Delhi)
🏢 Anetica
📍 Delhi