We are looking for a polite, confident, and well-presented Branch Receptionist who will be the first point of contact for customers visiting the branch. The role requires excellent communication skills, customer-handling ability, and a professional attitude.

Key Responsibilities

- Greet and welcome customers and visitors with a positive attitude.
- Manage the front desk and maintain a professional reception area.
- Handle incoming calls, answer customer queries, and transfer calls to concerned departments.
- Provide accurate information related to branch services, procedures, and policies.
- Maintain visitor records, appointment schedules, and daily logs.
- Assist customers in filling out basic forms or directing them to the right counters.
- Coordinate with internal teams for smooth customer service.
- Manage courier, mail, and document handling.
- Ensure cleanliness, discipline, and organisation of the reception area.




- Support basic administrative and clerical tasks as needed.

Required Skills & Qualifications

- Minimum qualification: 12th pass / Graduate preferred.
- Positive communication skills in Hindi & English.
- Pleasant personality, confident, and customer-friendly attitude.
- Basic computer knowledge (MS Office, email handling).
- Ability to multitask and handle pressure calmly.
- Prior experience in front desk or customer service will be an advantage.

Work Environment

- Professional branch office setup.
- Customer-centric role with continuous interaction.
- Requires punctuality, discipline, and grooming standards.

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Receptionist (Itarsi)
🏢 Horizon capital
📍 Itarsi