Location: Gurugram

Working Days: 5 Days a Week

Shift: Night Shift (9:00 PM – 6:00 AM)

Cab Facility: Not Available

Key Responsibilities

•⁠ ⁠Audit customer calls to ensure quality, compliance, and adherence to company standards.

•⁠ ⁠Review and audit flight, hotel, holiday package, and cruise bookings.

•⁠ ⁠Verify passenger details, travel dates, fares, and booking accuracy.

•⁠ ⁠Ensure all booking and service procedures are followed correctly.

•⁠ ⁠Identify and rectify errors before ticketing or voucher issuance.

•⁠ ⁠Coordinate with the Sales and Operations teams to resolve discrepancies.

•⁠ ⁠Maintain quality standards and help minimize booking errors and financial losses.

•⁠ ⁠Prepare quality reports and recommend process improvements.

Requirements





•⁠ ⁠Bachelor's degree or currently pursuing graduation.

•⁠ ⁠QCA Interns and QCA Executives are both welcome to apply.

•⁠ ⁠Experience in the travel industry is preferred for Executive roles.

•⁠ ⁠Freshers with strong attention to detail and willingness to learn are encouraged to apply for Internship roles.

•⁠ ⁠Solid communication, analytical, and problem-solving skills.

•⁠ ⁠Proficiency in MS Excel is mandatory.

•⁠ ⁠Good typing speed with high accuracy.

•⁠ ⁠Knowledge of travel booking systems is an added advantage.

📌 Quality Control Executive (Gurugram)
🏢 DynamicHire Solutions
📍 Gurugram