- Prepare, review, and finalize background screening reports with accuracy and completeness

- Ensure all data pointssuch as scope and components e.g., employment, education, address, and criminal

checks—are correctly reflected in the report

- Identify and rectify errors, inconsistencies, or gaps in documentation before report submission

- Maintain adherence to client-specific guidelines and service level agreements (SLAs)

- Collaborate with internal teams to resolve verification issues or pending inputs

- Uphold high standards of quality, confidentiality, and compliance in all report-related tasks

- Meet or exceed daily productivity and quality targets without compromising on report integrity

- Use internal tools and MS Office applications (Word, Excel, Outlook) to manage and track report progress





- Ensure timely delivery of reports while managing multiple cases under tight deadlines

- Support continuous improvement initiatives by identifying quality trends and suggesting process

enhancements

Desired Attributes

- Bachelor’s degree or higher in any field

- 1 - 3 years of experience in client servicing, preferably in background screening

- Excellent verbal and written communication skills.

- Ability to multitask and work independently.

- Target oriented and able to meet/exceed targets with quality

- Robust attention to detail and an analytical mindset.

- Knowledge of background screening.

- Time management and ability to multitask.

- Proficient in MS Office applications.

📌 Quality Analyst (Mumbai)
🏢 Medha Techno Solutions
📍 Mumbai