Program Manager – HR & Operations & Process Management

Location: Anna Nagar, Chennai, Tamil Nadu - ONSITE

Experience: 4+ years

Employment Type: Full-time || US SHIFT HOURS (7:30 PM to 5:30 AM IST)

Industry: IT Services and Consulting

We are looking for a Program Manager – HR & Operations who can take ownership of key HR and operational initiatives, strengthen internal processes, and support the organization as it scales.

The ideal candidate should be more than an execution-focused HR professional.

We are looking for someone who can understand evolving business requirements, translate them into practical HR and operational solutions, build structured and scalable processes, coordinate across teams, and independently drive initiatives with a strong sense of ownership.

The role will span areas such as recruitment, employee lifecycle management, HR operations, policies and documentation, performance processes, employee engagement, vendor and administrative coordination, and continuous process improvement.

The person should be comfortable balancing day-to-day operational responsibilities with longer-term initiatives that improve efficiency, consistency, and employee experience.

Key Responsibilities

Talent Acquisition & Recruitment

- Manage the end-to-end recruitment lifecycle , from understanding requirements through candidate onboarding.
- Partner with leadership and hiring stakeholders to understand current and changing hiring requirements.
- Develop and execute appropriate sourcing and hiring strategies based on business needs.
- Source, screen, evaluate,



and coordinate candidates across multiple positions.
- Build and maintain strong candidate pipelines.
- Coordinate interviews, feedback, selection, offer discussions, and joining activities.
- Track recruitment progress and provide regular updates on open positions.
- Continuously evaluate and improve recruitment processes and sourcing approaches.

HR Operations

- Support day-to-day HR operations and employee lifecycle activities.
- Coordinate onboarding, documentation, employee records, and other HR processes.
- Maintain accurate and organized HR documentation and trackers.
- Support compliance-related HR activities and process documentation.
- Coordinate with internal teams to ensure smooth execution of employee-related processes.
- Identify gaps in existing processes and recommend practical improvements.

Process & Ownership

- Build and improve structured recruitment and HR processes as the organization grows.
- Take ownership of assigned responsibilities and drive them through completion.
- Adapt quickly when business requirements or priorities change.
- Identify issues independently and determine appropriate next steps.




- Maintain organization and visibility across multiple concurrent HR and recruitment activities.

Required Qualifications

- 4+ years of experience in HR & Operations Management
- Experience managing end-to-end recruitment , preferably working in a fast paced startup environment
- Strong understanding of sourcing, screening, interviewing, and candidate management.
- Ability to independently understand requirements and develop an appropriate recruitment approach.
- Strong organizational and coordination skills.
- Good understanding of HR Operations and employee lifecycle processes.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities in a rapid-paced environment.
- Strong ownership, problem-solving, and decision-making skills.
- Comfortable working independently with minimal supervision.

Preferred Qualifications

- Experience in IT staffing, IT services, consulting, or technology recruitment .
- Experience recruiting technical and non-technical positions.
- Experience working with ATS/recruitment platforms.
- Experience supporting HR operations in a growing organization.
- Experience creating or improving HR/recruitment processes.
- Experience working directly with leadership or hiring managers.

Why This Role? This is an opportunity to play a key role in building and strengthening HR Operations within a growing organization. The person joining this role will have the opportunity to contribute not only to recruitment execution but also to process development and operational improvement .

📌 Program Manager - HR and Operations (Chennai)
🏢 Mokshaa Technologies India Private
📍 Chennai