01 Oct
|
Blue Yonder
|
Bengaluru
01 Oct
Blue Yonder
Bengaluru
Roles and Responsibilities :
- Provide product support to customers through phone, email, or chat channels.
- Troubleshoot issues with products and resolve customer complaints in a timely manner.
- Collaborate with internal teams to identify root causes of problems and implement solutions.
- Maintain accurate records of customer interactions using CRM software.
Job Requirements :
- 10-15 years of experience in e-commerce or retail industry.
- Robust understanding of OCS (Order Management System) and L2 support processes.
- Excellent communication skills for effective interaction with customers over various channels.
📌 Product Support - (Bengaluru)
🏢 Blue Yonder
📍 Bengaluru