01 Oct
|
Airtel
|
Gurugram
Product Manager – Product & Platforms | NaaS
Role
Own the product roadmap and execution for the NaaS product and platform, enabling enterprises to discover, order, provision and manage network services through digital and API-first experiences.
Key Responsibilities
- Own the NaaS product & platform roadmap, prioritization and product lifecycle.
- Define and evolve API-first products and reusable platform capabilities.
- Drive end-to-end digital journeys - onboarding, catalogue, configuration, ordering, provisioning, activation and service management.
- Drive integration of off-net/third-party network providers with an aim to deliver consistent customer experience across on-net and off-net services.
- Translate complex network capabilities into straightforward, scalable customer products.
- Partner closely with Engineering, Architecture, UX, Network/Service Operations, Commercial and Sales.
- Drive automation and reduce manual operational dependencies across the service lifecycle.
- Conduct customer discovery and translate customer needs into product requirements and outcomes.
- Define product success metrics covering adoption, digital penetration, activation time, automation,
revenue and customer experience.
- Continuously identify opportunities to simplify, standardise and build reusable capabilities across NaaS products.
Experience
- 8–10 years of product management experience in B2B technology, SaaS, telecom, networking or platforms.
- Experience building digital/API-first products or platforms.
- Strong understanding of APIs, cloud, automation and software product development.
- Good understanding of networking/telecom; experience with Internet, IPVPN/MPLS, Cloud Connectivity, SD-WAN and Security.
- Strong customer, commercial and analytical mindset with the ability to work effectively with technical and business stakeholders.
What we're looking for A product thinker with deep networking domain expertise - someone who can simplify complexity, challenge status quo, make trade-offs and build scalable capabilities that can support the next generation of network services. Mission: Turn the network from a complex infrastructure service into a programmable, digital product.
📌 Product Manager (Gurugram)
🏢 Airtel
📍 Gurugram