- Having Production patch experience for On-prem/ SaaS systems.
- Production Support / Application Support
- Incident Management
- Problem Management
- Change Management
- ServiceNow or similar ITSM tools
- SQL Query Writing and Data Analysis
- Unix/Linux Commands and Shell Scripting
- Log Analysis and Troubleshooting
- Batch Monitoring and Job Scheduling
- SLA and KPI Management
📌 Product Engineer -Technical Support (Pune)
🏢 Wipro
📍 Pune
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