Position Profile

COE/HR/R&S;/PP/00

Job Title - Process Specialist – Accounts Payable

Job Purpose -

The position is responsible to oversee the day-to-day functions of Shared Services’ Account

Payable services associated with Invoice Processing, Vendor Maintenance & Cash Management.

Responsibility includes, but not restricted to process standardization and productivity enhancement.

Reports to: Team Lead / Manager

Key Responsibilities:

⮚ Ensure proper Accounting and Controls are performed for AP, VM and CM activity consistent with documented policies and procedures.

⮚ Understand and adopt the culture and values of the organization.

⮚ Identify and provide process improvement suggestions aiming at simplifying the processes / focusing on standardization

⮚ Maintain a stimulating work setting to motivate staff performance and facilitate employee retention.

⮚ Assist with the updating of Process Documentation and SOX narratives and forms used in the AP functions.

⮚ Should be capable of supporting new process migrations of locations into Shared Services

⮚ Ensures to get cross-trained on various sub processes with the AP group with a lesser learning curve

⮚ Should be managing the allocation of volume to team, have a clear production planning ability to manage daily deliverable

⮚ Ensure that staff is fully trained /cross trained to provide continuous customer service delivery during periods of leave or turnover.

⮚ Ensure that there is refresher training at frequent intervals along with process updates.

⮚ Train new team members in use of customer’s ERP system as well as an overview of the AP processes





⮚ Monitor compliance with existing SOX controls and suggest new controls within existing processes.

⮚ Assist Team members in managing process backlogs and ensure that each team member contributes fully to the achievement of customer metrics and SLA's to ensure results are achieved.

⮚ Identify unstandardized processes and drive towards Standardization of Processes.

⮚ Effectively service the existing customer base and protect against service interruptions.

⮚ Assist in coaching, motivating and developing new and existing staff members by supporting them in the achievements of departmental goals and personal career goals.

Academic Qualification and Certification

⮚ Must hold a B.Com degree in Accounting / Finance, BBM, M.Com, MBA (Finance)/MFM

Work Experience

⮚ Total work experience > 5 years

⮚ At least 1 year experience in BPO/Shared Service organizations

⮚ At least 1 year experience in similar operation (BPO) in a similar position

Age

⮚ < 30 Years

Skills:

Critical

⮚ Detail Oriented

⮚ Functional and technical skills

⮚ Peer relationship

Essential

⮚ Ability to proficiently operate PC and ERP knowledge

⮚ Approachability

Preferred

⮚ Experience and Exposure towards the ERP such as SAP & D365

⮚ Communication skills i.e. oral and verbal

⮚ Presentation skills

Competencies

⮚ Motivating

⮚ Delegation

⮚ Quicker Learning Curve & Adoptability

⮚ Quality and timely decision making

Staff Reporting to this Position

Interacts With:

Internal - Team members, Team Lead, Asst Manager, and members of other sub processes

External – Global counterparts

📌 Process Specialist – Accounts Payable (Bengaluru)
🏢 Brady
📍 Bengaluru