Key Responsibilities

1. Executive & Administrative Support

- Manage and maintain calendars, appointments, and meeting schedules.
- Handle note management, documentation, and follow-ups.
- Prepare reports, presentations, and correspondence.
- Maintain confidentiality of sensitive information.
- Track action items and ensure timely execution.

2. Food & Hospitality Management

- Oversee food, beverages, desserts, and evening tea arrangements.
- Coordinate with vendors and catering services.
- Ensure quality control and hygiene standards.
- Plan menus for meetings, events, and guest visits.
- Supervise floor-level guest servicing.

3. Floor Management & Guest Servicing

- Manage daily floor operations.
- Ensure smooth coordination between departments.
- Supervise guest hospitality and ensure premium service experience.
- Handle guest queries and immediate escalations.
- Monitor cleanliness, presentation, and overall ambiance.

4. Financial & Payment Management

- Manage credit cards and track recurring payments.
- Maintain records of expenses and reimbursements.
- Monitor loyalty cards and monthly statements.
- Reconcile statements and report discrepancies.
- Coordinate with accounts team for financial tracking.

5. MIS & Reporting

- Prepare and manage MIS reports.




- Track performance metrics and operational data.
- Analyse reports and provide actionable insights.
- Maintain structured data records.

6. Work Delegation & Supervision

- Delegate tasks across teams.
- Monitor progress and review work quality.
- Ensure deadlines are met.
- Provide performance feedback to staff where required.

7. Travel Management

- Plan and manage domestic and international travel.
- Book flights, hotels, and transport.
- Prepare travel itineraries and documentation.
- Manage visa applications and travel insurance if required.
- Track travel expenses.

8. Event & Personal Coordination

- Plan birthday gifts and special occasions.
- Maintain reminder systems for significant dates.
- Coordinate small events and gatherings.
- Manage vendor negotiations for gifts and events.

9. Vendor & Relationship Management (Additional)

- Maintain relationships with key vendors.
- Negotiate contracts and pricing.
- Monitor service quality and delivery timelines.

10. Office & Asset Management (Additional)

- Oversee office supplies and inventory.
- Manage subscriptions and service contracts.
- Ensure smooth functioning of office facilities.

📌 PA To Director (Kolkata)
🏢 P S Group Realty
📍 Kolkata