Role & responsibilities

Position Description

Position Title: Outreach Head

Reports To: Head of Future Student Recruitment

Employment Type: Full-time

Account abilities

Plan and delivery of recruitment engagements

- Creation of University's High School Strategy, Target Schools List in partnership with Parent University
- Delivery of University's High School Strategy in partnership with parent university's team in India
- Plan and conduct customer-facing activities including school visits, counsellor briefings, information sessions.
- Manage partner relationships as directed (schools, universities, corporates)
- Support recruitment fairs, webinars, open days, campus tours and other events.

Drive end-to-end lead conversion
- Capture and qualify leads; provide counselling; schedule follow-ups; coordinate application steps with Admissions.
- Maintain accurate and consistent CRM hygiene (notes, statuses, next actions); submit weekly activity reports and pipeline updates.
- Ensure collateral accuracy and brand compliance in office; report issues and corrective actions.
- Manage pipeline performance




- Gather market intelligence & feedback (objections, competitor claims & activity, trends in student aspirations, changes in school and university sectors) and share with Brand/Admissions.

Governance, Values & Safety
- Operate within University's global brand governance model, ensuring all activity is aligned with defined Playbooks, with appropriate approvals and compliance to defined frameworks and processes.
- Actively demonstrate alignment with the University's Code of Conduct and Values.
- Comply with all health, safety, and wellbeing policies and take reasonable care to ensure actions do not impact the psychosocial or physical health and safety of self or others.

Skill & Experience

- Bachelors degree; 7+ years in outreach/counselling.
- Strong presentation and interpersonal skills; travel flexibility.
- Organization and CRM literacy.

Key relationships

- Head of Future Student Recruitment
- Admissions
- Event Executives;
- Brand team

📌 Outreach Manager / Regional Head (North India) (Delhi)
🏢 Erulearning Solutions
📍 Delhi