Role & Responsibilities

- Handle end-to-end operations for international outbound holiday bookings after sales confirmation.

- Coordinate with hotels, DMCs, transport providers, activity suppliers and other travel partners for booking confirmations.

- Make and manage hotel, transfer, sightseeing, activity and other travel service bookings as per the confirmed itinerary.

- Coordinate with airlines, suppliers and partners for flight-related requirements and updates.

- Prepare and verify detailed itineraries, booking confirmations, hotel vouchers and travel documents.

- Ensure all bookings and services are confirmed accurately and within the required timelines.

- Coordinate with the sales team to understand customer requirements and ensure smooth handover from sales to operations.

- Communicate with customers regarding booking confirmations, vouchers, itinerary details and other travel-related requirements.

- Coordinate with DMCs and suppliers for any changes, amendments, cancellations or special requests.

- Monitor upcoming departures and ensure all travel arrangements are completed before the customer's departure.

- Handle last-minute changes and resolve operational issues quickly by coordinating with relevant suppliers and internal teams.

- Maintain accurate booking and customer information in the CRM and internal systems.

- Follow company processes and maintain proper documentation for every confirmed booking.





- Ensure a smooth and hassle-free travel experience for customers from booking confirmation until completion of the trip.

Preferred Candidate Profile

- 15 years of experience in Travel Operations / Outbound Travel Operations preferred.

- Experience with an outbound travel agency, tour operator, DMC or travel company will be preferred.

- Good knowledge of international holiday packages, hotels, transfers, sightseeing, activities and travel documentation.

- Experience in coordinating with DMCs, hotels and international travel suppliers.

- Positive knowledge of destinations such as Japan, Europe, Dubai, Singapore, Thailand, Vietnam, Bali, Australia and other international destinations will be an advantage.

- Strong coordination, communication and problem-solving skills.

- Should be comfortable handling multiple bookings and managing deadlines simultaneously.

- Working knowledge of CRM, travel booking systems and MS Office/Excel is preferred.

- Attention to detail and ability to ensure error-free bookings and documentation.

- Candidates with strong experience in international outbound travel operations will be preferred.

Perks & Benefits

- Competitive salary

- Performance-based incentives/benefits as applicable

- Opportunity to work with a growing outbound travel company

- Exposure to international destinations and travel products

- Training and opportunities for professional growth

- Supportive and performance-oriented work environment

📌 Outbound Operations Executive (New Delhi)
🏢 Probesten Tours
📍 New Delhi