About GRIPIT

At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.

With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem.

What You’ll Do:

- Own end-to-end e-commerce operations across marketplaces like Amazon & Flipkart
- Oversee inventory planning, stock availability, and coordination with warehouse/logistics
- Monitor daily order flow, returns, cancellations, and ensure smooth fulfillment
- Track and improve key metrics like sales, conversion rate, and order accuracy
- Resolve platform and customer escalations in a timely manner
- Ensure compliance with marketplace policies and maintain account health




- Work closely with marketing and sales teams for campaign execution and demand planning
- Identify operational gaps and implement process improvements
- Generate MIS reports and share actionable insights with stakeholders
- Lead and manage the operations team, driving accountability and performance

What We’re Looking For:

- 3–6 years of experience in e-commerce operations or marketplace management
- Robust hands-on experience with Amazon, Flipkart, or similar platforms
- Good understanding of cataloging, inventory management, and order lifecycle
- Strong analytical mindset with proficiency in Excel/Google Sheets
- Ability to multitask and manage multiple brands/products efficiently
- Strong coordination and stakeholder management skills
- Problem-solving attitude with a focus on execution and ownership
- Prior experience in team handling or leadership role is preferred

📌 Operations Manager (Ahmedabad)
🏢 GripIt
📍 Ahmedabad