– O2C Executive – EBO / Offline Retail

Position: O2C Executive

Function: Finance & Accounts

Experience: 2–4 Years

Location: Mumbai

Industry: FMCG / Retail / D2C

Qualification: B.Com / M.Com / CA Inter / MBA Finance preferred

Role Overview

We are looking for an O2C Executive to manage the end-to-end Order-to-Cash and receivables processes for our EBO (Exclusive Brand Outlet) / offline retail business. The role will focus on daily store-level collections, cash and card reconciliation, bank reconciliation, recovery, expenses and coordination with stores and finance teams.

Key Responsibilities

1.

Store

Collections & Reconciliation



Monitor daily collections from EBOs across cash, card, UPI and other payment modes.



Reconcile store collections with bank/payment gateway settlements.

 Track collection mismatches and ensure timely resolution.



Follow up with stores for missing collection details and supporting documents.

- Cash & Card Reconciliation



Perform daily/weekly cash and card reconciliation for EBOs.  Track cash deposits and ensure timely deposit into designated bank accounts.



Reconcile card/UPI settlements with bank statements and POS reports.



Identify and resolve short/excess collections and settlement discrepancies.

- Receivables & Recovery



Monitor outstanding receivables and pending settlements.



Coordinate with store teams and business operations for recovery of shortages,



discrepancies and outstanding amounts.



Maintain ageing reports and follow up on overdue items.

4.

Store

Expense & Commission Accounting

 Verify and reconcile store-level expenses.



Review supporting documents and ensure expenses are properly recorded.



Coordinate on sales commission/incentive calculations and reconciliation.

- Inventory & Store Coordination



Coordinate with the operations team on stock audit findings and inventory discrepancies.

 Track shortages identified during stock audits and ensure appropriate recovery/accounting.



Coordinate with stores and warehouse teams for resolution of inventory-related issues.

- Accounting & Reporting



Ensure accurate booking of collections, recoveries, expenses and other store transactions in

SAP/ERP.



Maintain daily/weekly MIS related to collections, reconciliation and outstanding items.



Support month-end closing and ensure timely clearance of open items.

7.

Stakeholder

Coordination

 Work closely with EBO/store teams, Operations, Sales, Treasury and Accounts.



Ensure timely resolution of store-level finance and reconciliation issues.

 Act as the finance point of contact for assigned EBOs.

Preferred Background

Candidates with experience in retail, FMCG, D2C, EBO, multi-store or offline retail environments will be preferred.

Experience hand

📌 C executive (Mumbai)
🏢 One Guardian
📍 Mumbai