General

- To promote a safe working setting for staff
- To promote HCAH at all times
- To lead by example and create a work culture where clinical excellence and job satisfaction can flourish
- To be familiar with and promote the use of company policies and procedures

Operational

- To have operational responsibility and accountability for clinical activity in the unit
- To maximize clinical team efficiencies by utilizing the team in the best possible way, including
1. Working with BD to promote services where skills are present but under utilized
2. Should coordinate all initial assessment and conversions.
3. Shadow visits and patient onboarding
4. To attend and manage any emergency as per the need or situation
5. To provide KPI reports to as requested

Quality of care

- To be responsible for quality of service provision in the region through:
1. regular audits of the service in the region using the audit standards provided by Director of Nursing including unannounced audits and announced audits
2. Daily assessment form review
3. Care plan uploading and documents review
4. Reporting and resolving of any customer concerns or complaints and supporting staff who have been implicated in a complaint

📌 Nursing Supervisor (Delhi)
🏢 Healthcare At Home India
📍 Delhi