Company Description

Shuttle Express is a leading platform in India for booking buses and cabs, offering customers a seamless solution for their intercity and local travel needs. By leveraging technology, Shuttle Express bridges gaps in the land transportation industry, providing quick and affordable booking options. With a network of verified cabs and drivers, the company ensures availability across most major cities in India.

Shuttle

Express is committed to providing safe, reliable, and customer-friendly transportation services anytime and anywhere.

Role Description

This full-time, on-site role is based in New Delhi and involves a variety of responsibilities. The selected individual will be responsible for managing and coordinating travel bookings, analyzing transportation trends, assisting customers with their inquiries, and working with teams to enhance services. The role may include ensuring compliance with service standards,



monitoring customer feedback, and supporting the development of innovative solutions to improve the customer experience.

Qualifications

- Proficiency in customer service skills, demonstrating excellent communication and problem-solving abilities.
- Experience in operations management, logistics, or transportation services is highly preferred.
- Strong organizational and multitasking skills to handle bookings and client requests efficiently.
- Proficiency in modern software tools and platforms for booking management and customer support.
- Ability to work in a team-oriented setting and contribute to collaborative initiatives.
- Relevant academic background such as a degree or diploma in Business Management, Logistics, or a related field is advantageous.

📌 Noida (New Delhi)
🏢 Shuttle Express
📍 New Delhi