(JD) – Network Manager (Insurance Sector)

Job Title: Manager

Department: IT Infrastructure & Security Operations

Industry: Insurance / BFSI

Experience: 8–10 Years

Salary upto 20 LPA

Location: Gurgaon, Sector 44

Role Summary The Network Manager is responsible for managing enterprise network operations, ensuring high availability, security, and performance of LAN, WAN, SD-WAN, Data Center, and Cloud connectivity. The role includes leading L2 engineers, handling escalations, maintaining SLA compliance, and supporting critical insurance applications.

Key Responsibilities

Network Operations

Manage and monitor LAN, WAN, MPLS, Internet, VPN, SD-WAN, and Data Center networks.

Ensure 24x7 network availability and adherence to SLAs.

Handle escalations and coordinate with SME and vendors for issue resolution.

Perform root cause analysis (RCA) for major incidents.

Network Security

Manage firewalls, IPS/IDS, VPNs, NAC, and network access controls.

Ensure compliance with insurance industry security standards and audit requirements.

Support vulnerability assessments and remediation activities.

Team Management

Lead and mentor L1/L2 network engineers.





Conduct shift planning, resource allocation, and performance reviews.

Ensure adherence to ITIL Incident, Problem, and Change Management processes.

Infrastructure Management

Configure and manage routers, switches, load balancers, wireless controllers, and firewalls.

Maintain network documentation, topology diagrams, and asset inventory.

Plan capacity upgrades and network optimization initiatives.

Required Technical Skills

Routing Protocols: OSPF, BGP, EIGRP

Switching: VLAN, STP, EtherChannel

Security: Fortinet, Palo Alto, VPN

SD-WAN Technologies

Wireless Networking

Load Balancers

Monitoring Tools: SolarWinds, Zabbix, Opmanager

ITIL Incident/Problem/Change Management

Cloud Networking (AWS/Azure/GCP)

Qualifications

Bachelor's degree in engineering/computer science/IT.

ITIL Foundation, CCNA, CCNP, Cloud certification preferred.

Experience in BFSI/Insurance workplace preferred.

Interested candidate can send resume at [email protected] / (phone hidden)

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