Job Overview

We are looking for a Network Engineer with 2–4 years of experience in managing and troubleshooting enterprise network and security infrastructure. The role involves hands-on administration of Firewalls, Routing & Switching, Wireless Networks, VPNs, Network Monitoring, and Cloud Networking, along with vendor coordination and IT service management.

Main Responsibilities:

- Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos) - Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter, Application Filter, IPS.
- Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan Interfaces, Routing, DHCP, Port security, Spanning tree
- Understanding about different type of internet connectivity and configurations
- Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and SolarWinds
- Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.
- Suggest improvements to network performance, capacity, and scalability.
- Knowledge of public, private,



and hybrid cloud computing networks and security such as Microsoft (Azure), Amazon (AWS) environments
- IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)
- Experiences in installing, Configuring and troubleshooting wireless access point and controllers.
- Document network configurations, procedures, and best practices to ensure consistency and compliance with industry standards.

General Responsibilities:

- Maintain and update configuration documents.
- Maintain assets and software license / subscriptions.
- Vendor co-ordination and support
- Maintain SLAs and do timely escalations.
- Report all incident/service/change requests in helpdesk tool.
- Provide after hour support in case of emergencies and occasional weekend maintenance.

Skills:

- Excellent troubleshooting skills
- Proven experience as Network administrator technician or similar role
- Exceptional organizing and time-management skills
- Very valuable communication abilities
- Routing, Switching, Firewall & Wireless network management

📌 Network Administrator (Kochi)
🏢 Soffit Infrastructure Services (P
📍 Kochi