Municipal Services Director

About Town of Salem:

The Town of Salem is a dynamic and fast-growing community in southern New Hampshire, ideally located with direct access to I-93 and close proximity to Boston, the seacoast, and Manchester-Boston Regional Airport. As the 7th largest municipality in the state, Salem offers a unique blend of suburban charm and economic vitality.

Home to attractions like Canobie Lake Park and the expansive Tuscan Village development, Salem is a regional hub for shopping, dining, housing, and recreation. The town boasts excellent schools, including a strong Career and Technical Education (CTE) program, diverse housing options, and a high quality of life supported by accessible healthcare and abundant open space.

Recreational opportunities include the 5-mile Town Forest trail network and the expanding Salem Rail Trail, which connects to nearby communities and transportation corridors. Salem is proud of its strong support for veterans and Town Council-Town Manager form of government to guide its future growth.

With a commitment to fiscal responsibility, modern infrastructure, and community services, Salem continues to attract residents and businesses alike. Learn more at salemnh.gov.

The Town of Salem is seeking an experienced and knowledgeable Director of Municipal Services. This is a full-time position requiring a high degree of general and specific public works knowledge, self-motivation, and ability to work within a complex town environment with big-community infrastructure.

:

FLSA: Exempt

Accountability: Reports directly to and is accountable to the Town Manager.

Affiliation: Non-Affiliated

What You'll Do

(This list is illustrative and not all-inclusive. Please refer to the full below for complete details.)





- Oversees the daily activities of the Municipal Services Department, evaluates the effectiveness of the operations, and initiates corrective action when required. Municipal Services Divisions include Engineering, Fleet, Streets and Shops, Solid Waste, Parks and Properties, Water and Sewer.
- Work with division managers to develop the Municipal Services strategic plan and establish goals and objectives to measure results.
- Provide leadership and develop trusting and collaborative working relationships throughout all divisions and departments of the Town.
- Budget for operations and capital improvements in all divisions, monitor budgets regularly and adjust as needed. Capture and record cost data associated with daily operations.
- Serve as a member of the Town Manager's Executive team and other committees as assigned.
- Develop and maintains inventories of the Department's resources and systems as directed.
- Directly interfaces with contractors. Receives questions and complaints from the public, other departments, other agencies and recommends appropriate responses.
- Attends and participates in a variety of meetings as directed.
- Participates in preparations of requests for proposals and specifications.

Requirements:

- Bachelor's degree in public and/or business administration, engineering or related field from an accredited college or university.
- Licensure as a skilled engineer.




- Minimum of ten years of progressively responsible experience in municipal government in the areas of administration, public works, or related field with at least five years management experience.
- Experience must include development and implementation of strategic long-range plans, operations, and capital improvement budgeting, developing goals, evaluating performance, and holding others accountable for results.
- Extensive knowledge of best practices in the delivery and management of public works services.
- Extensive knowledge of leadership practices including the ability to supervise, motivate and inspire others.
- Ability to function in high pressure and/or emergency situations.

For full details of requirements and other considerations, please see the full .

Additional Information:

What We Offer:

- Benefits are provided by the Town and described in the Non-Affiliated Employees Benefit Guide, and including the following:

Annual paid time off

Health, and Vision Insurance HSA with 91% Employer contribution to premiums

Dental Insurance

New Hampshire Retirement System - Defined benefit pension plan

STD, LTD, and Life Insurance

The Town of Salem is an equal opportunity employer.

Application Instructions:

Interested candidates must complete a Town of Salem Employment Application and submit a resume and cover letter. Applications will be held in confidence. Candidates will be rated based on education, assessment, training, and experience related to the job requirements. Please provide complete and accurate educational and employment information. Pre-employment testing includes educational and criminal background checks.

Closing Date: Open until filled.

📌 Municipal Services Director (Salem)
🏢 Town of Salem
📍 Salem