Work Days: Monday to Friday (Hybrid)

Location: Hyderabad, Telangana - India

Shift Timings: 6:30 PM to 3:30 AM

Role & responsibilities

Specialist, MSP Billing:

Position Overview: The Specialist for MSP Billing is a dynamic, high-impact role responsible for the full-cycle financial health of a dedicated client portfolio. This position is a critical blend of financial management, analysis, and operations. You will ensure accurate billing and vendor reimbursement by performing weekly reconciliation of MSP and Company data, proactively managing complex Accounts Receivable (AR) and Supplier Payment processes, and conducting necessary financial adjustments.

You will be expected to analyze issues, make recommendations where there is no clear path, and drive operational excellence by partnering with key stakeholders and identifying process improvements. While managing a diverse portfolio and performing a wide range of essential tasks efficiently, you will be given the necessary support and guidance.

Principal Responsibilities

Percentage of Time:

Reconciliation & Variance Management: Conduct weekly reconciliations of MSP and Company timecard data for all Internal and External Suppliers. Proactively manage variances through necessary sales, vendor, or bill adjustments and write offs while adhering to Company policy. ------ 25 %

Billing Operations & Oversight: Execute the processing of Summary Loads for accurate Customer billing and maintain close monitoring of all invoice presentment to customers. ----5 %

Accounts Receivable (AR): Manage VMS Days Sales Outstanding (DSO) to remain within contracted terms plus 5 days. This includes systematic identification, documentation, and resolution of all outstanding AR matters, ensuring research items do not exceed 2% of the total assigned portfolio. Collaborate with the Project Management Office (PMO) and Clients to swiftly resolve any billing or payment complications. ----25 %

Supplier Payment & Vendor Reconciliation:



Oversee the MSP Supplier payment reconciliation process to ensure Suppliers are paid within contract payment terms. This entails confirming Client payment, authorizing Vendor payment releases, and actively identifying, documenting, and resolving any outstanding supplier payment issues, with research items not to exceed 2.0% of the portfolio. Partner with MSP, PMO, and Clients to address all billing and billing concerns. --- 25 %

Stakeholder Communication & Service: Deliver exceptional customer service through skilled written and verbal communications with key internal and external stakeholders including the PMO, MSP Suppliers, Field partners, support teams, Clients and various Randstad internal departments. ----15 %

Process Improvement & Training: Drive operational excellence by identifying and analyzing processing inefficiencies or gaps. Develop, document, and recommend process solutions. Provide communication and training on new process changes as required. ---- 5 %

Principal Responsibilities

- Perform weekly reconciliations of VMS data to Randstad data for payroll and billing. Manage variances through sales adjustments, pay/bill adjustments or write-offs.
- Provide customer service through written and verbal communications to field partners, VMS support teams, clients and other Randstad internal departments.
- Manage VMS DSO within contracted terms plus 5 days which includes: Identifying, documenting and resolving all outstanding AR matters that require research; items under research are not to exceed 2.0% of the total assigned portfolio.
- Working with MSP and/or client to resolve billing or payment issues.




- Identify processing inefficiencies or gaps. Determine and document a solution. Communicate and train process changes as needed.
- Assisting in special projects as necessary/required.

Education & Qualifications (Required and Preferred):

- Bachelors degree in Accounting or Finance, or equivalent experience in business, is preferred.
- 3+ years of Credit/Financial/Accounting experience.
- Payroll, billing or accounting experience (Randstad)
- Randstad field agent or on-site experience.

Key Competencies:

- MS Excel skills at an Intermediate level or higher
- Accounting and G/L knowledge
- Analytical skills
- Decision-making skills
- Process and Technical understanding with the ability to speak to both
- Collaborate with other functional areas, as needed, to maintain productivity, and support department and company initiatives.
- Effective time management and organizational skills
- Analysis and determinations.
- Innovate to ensure departmental efficiency.
- Undergraduate degree in Accounting or Finance, or equivalent experience in business, is preferred.
- 3+ years of Financial/Accounting experience such as AR, AP, Billing or Accounting.
- Intermediate level skills or higher in Microsoft Excel such as V look up, pivot tables, formulas etc.
- Exceptional written and verbal communication skills in English are essential
- Excellent accuracy, attention to detail, and ability to multitask
- Excellent verbal and written communication skills
- Strong decision making through utilization of problem-solving, critical thinking, and analytical skills
- Ability to prioritize and use effective time management to meet deadlines
- A result driven self-starter with the ability to get things done plus
- The capacity for self-directed work while fostering a strong, collaborative spirit as an engaged team player
- Ability to analyze data from different data sources
- Excellent customer service

📌 MSP Billing (AR Reconciliation, Audit) (Hyderabad)
🏢 Randstad
📍 Hyderabad