. Website Operations & Content Management

- Manage day-to-day website maintenance activities, ensuring content accuracy, compliance, and a seamless user experience.
- Coordinate and execute website updates, including:

o Product information updates o Fund performance updates o Branch locator and branch information updates o Regulatory and compliance-driven content changes o Document uploads and replacements o Banner and webpage content updates o Landing page creation and modifications

- Ensure website content remains updated, accurate, and aligned with business requirements.
- Stakeholder Coordination
- Act as the primary point of contact for website-related requirements from various business functions.
- Gather business requirements from stakeholders including Product, Compliance, Investments, Customer Service, Marketing, Legal, Operations, HR, and Technology teams.
- Translate business requirements into detailed briefs for technology and digital vendors.
- Track requests from initiation to deployment and communicate progress to stakeholders.
- Vendor & Implementation Management
- Coordinate with website development partners and external agencies for execution of website updates.
- Validate deliverables before deployment and ensure requirements are implemented accurately.




- Follow up with vendors to ensure adherence to timelines and quality standards.
- Support UAT validation and production deployment activities.
- Compliance & Governance
- Ensure all website changes are approved by relevant compliance and business teams before publishing.
- Maintain records of approvals and change requests.
- Support implementation of regulatory, legal, and governance-related updates on the website.
- Ensure adherence to company branding, compliance, and digital governance guidelines.
- Website Quality Assurance
- Perform regular audits to identify outdated content, broken links, content inconsistencies, and website issues.
- Coordinate resolution of identified issues with relevant teams.
- Support ongoing website optimization and enhancement initiatives.

Key Responsibilities:

We are looking for a Website Operations & Content Management qualified to manage day-to-day website operations, content updates, and stakeholder requirements. The role will act as a bridge between business stakeholders and technology partners, ensuring timely and compliant execution of website changes across corporate and product-related digital properties.

📌 MKTG - Senior Executive - Marketing (Gurugram)
🏢 PNB Metlife
📍 Gurugram