Company Description 21 Fitness is a sports and fitness company based in Delhi, India, focused on helping clients achieve their health and wellness goals. The company offers structured fitness programs and personalized training tailored to individual needs and abilities. A team of experienced trainers provides guidance and support in a safe, encouraging environment. 21 Fitness promotes a culture of continuous improvement, client care, and professional development for team members.

Role Description The Membership Consultant is a full-time, in office role based in Gurgaon. This role is responsible for engaging prospective members, conducting facility tours, and explaining fitness programs, membership options, and pricing in a clear and professional manner.

The Membership

Consultant will follow up on leads, maintain accurate records of member inquiries, and support the onboarding process to ensure a smooth start for new members. Day-to-day tasks include building relationships with clients, addressing questions, coordinating with trainers and operations staff, and meeting membership sales targets while maintaining a high standard of customer service.



The role also involves contributing to local marketing initiatives, attending promotional events, and representing 21 Fitness as a trusted fitness partner in the community.

Qualifications

- Candidates should possess skills in Membership Sales and Sales to effectively drive new member acquisition and renewals.
- Candidates should possess skills in Membership management to handle member onboarding, retention activities, and database upkeep.
- Candidates should possess strong Communication skills to present offerings clearly and build rapport with diverse clients.
- Candidates should possess Customer Service skills to respond to inquiries, resolve concerns, and ensure a positive member experience.
- Prior experience in fitness, wellness, or sports environments is beneficial.
- Ability to work in a target-driven setting with strong time management and organizational skills.
- Comfort with basic computer applications and CRM or membership management systems is an advantage.
- A diploma or degree in business, sports management, or a related field is preferred but not mandatory.

📌 Membership Consultant (Gurugram)
🏢 21 Fitness
📍 Gurugram