- Manage and lead the alternate channel call centre team to achieve business objectives.
- Develop and implement effective lead management strategies to drive sales growth.
- Collaborate with cross-functional teams to ensure seamless operations and customer satisfaction.
- Analyze market trends and competitor activity to identify opportunities for improvement.
- Provide coaching and training to team members to enhance their skills and performance.
- Monitor and report on key performance indicators to measure team success.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Manager - Lead Management - Alternate Channel - Call Centre (Bengaluru)
🏢 Tata Capital
📍 Bengaluru
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