Lead Calling & Showroom Sales Executive

Company: Anglian Décor

Location: Changanassery, Kerala

Department: Sales

Position: Lead Calling & Showroom Sales Executive

Job Objective:

To convert incoming leads into showroom visits and sales by professionally contacting customers, understanding their requirements, inviting them to the showroom, presenting suitable curtain, blinds and home-furnishing products, preparing quotations and following up until the deal is closed.

Key Responsibilities

- Lead Calling
- Call new and existing leads every day.
- Understand customer requirements, budget and project details.
- Explain Anglian Décor's products and services.
- Convince qualified customers to visit the showroom.
- Fix showroom appointments and maintain proper follow-up.
- Showroom Sales
- Welcome customers professionally.
- Understand their requirements for curtains, blinds, wallpapers, flooring and other products.
- Present catalogues, fabric samples, blinds, motorisation options and other products.
- Explain product features, quality, pricing and suitable options.
- Coordinate measurements and quotations where required.
- Negotiate professionally within the company's approved pricing and margin structure.
- Convert showroom enquiries into confirmed orders.
- Follow-up & Closing
- Follow up on quotations systematically.
- Contact customers who have not yet confirmed their orders.
- Maintain follow-up schedules and lead status.
- Identify the reason for delay and work toward closing the order.
- Coordinate with the estimation, operations and installation teams after confirmation.
- Customer Relationship
- Maintain a professional relationship with customers.




- Generate referrals and repeat business.
- Ensure customers receive timely responses.
- Record all customer interactions in the CRM/lead register.

Preferred Candidate Profile

Experience:

- 2–5 years of sales experience preferred.
- Experience in interior design, construction, real estate, home furnishing, curtains & blinds, furniture, flooring, modular kitchen, sanitaryware, paint, building materials or similar industries will be an advantage.
- Candidates with robust experience in direct selling and customer conversion may also be considered.

Skills Required:

- Excellent Malayalam communication.
- Good English communication.
- Strong telephone communication skills.
- Good presentation and convincing ability.
- Customer-handling skills.
- Negotiation and closing skills.
- Basic computer/CRM knowledge.
- Ability to understand customer requirements and recommend products.
- Target-oriented and self-motivated.
- Qualified appearance and behaviour.

Important Performance Expectations This is not a basic telecaller position. The candidate will be responsible for the complete initial sales conversion:

Lead → Call → Qualification → Appointment → Showroom Visit → Product Presentation → Quotation → Follow-up → Order Closing

Performance will therefore be measured on:

- Number of leads contacted
- Qualified leads
- Appointments generated
- Showroom visits
- Quotations generated
- Conversion rate
- Sales value
- Gross margin maintained
- Follow-up discipline

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

Education:
- Secondary(10th Pass) (Preferred)

Work Location: In person

📌 Lead Calling & Showroom Sales Executive (Thiruvalla)
🏢 Anglian Decor
📍 Thiruvalla