Job Summary
We are looking for an experienced and result-oriented Key Account Manager (Sales) to manage and develop strategic customer accounts in the Electrical / Power / Energy domain. The candidate will be responsible for managing key clients, developing new business opportunities, achieving sales targets, understanding customer requirements, coordinating with internal technical teams, and ensuring solid long-term customer relationships.
The ideal candidate should have a strong understanding of the electrical industry along with excellent B2B sales, negotiation, account management, and business development skills.
Key Responsibilities
- Manage relationships with developers, premium customers, PV customers, LECs, and key accounts.
- Handle customer requirements, meetings, site visits, grievances, and issue resolution.
- Coordinate new connection applications, network recommendations, construction supply, and permanent supply.
- Coordinate with AEML teams for technical, commercial, planning, service, civil, and execution activities.
- Monitor applications, approvals, payments, meter installation, and supply-release milestones.
- Coordinate requirements related to EV, rooftop solar, load changes, substation shifting, bus riser, and meter room approvals.
- Support regulatory, deviation, Case-182, TMC/CGRF, and other customer-related cases.
- Track SLA/TAT, pending applications, and customer commitments to ensure timely closure.
- Prepare daily/weekly MIS, dashboards, backlog and KPI reports.
- Identify customer concerns, retention risks, and opportunities for value-added services.
- Ensure compliance with AEML processes, safety requirements, and applicable regulatory guidelines.
Electrical Domain Exposure Candidates should have knowledge or experience in one or more of the following areas:
- Electrical distribution and power systems
- Electrical equipment and components
- Switchgear and control panels
- Transformers and distribution equipment
- Cables and wires
- LT/HT electrical systems
- Power distribution solutions
- Industrial electrical products
- Electrical automation and control solutions
- Renewable energy / solar / power solutions
- EPC and electrical contracting projects
- Utility and infrastructure projects
Required Skills & Competencies
- Strong B2B sales and key account management skills.
- Good understanding of electrical products, systems, and industry applications.
- Strong business development and lead-generation capabilities.
- Excellent customer relationship and stakeholder management skills.
- Strong negotiation, presentation, and communication skills.
- Ability to understand technical requirements and convert them into commercial opportunities.
- Good knowledge of sales pipeline management and CRM systems.
- Strong analytical and commercial understanding.
- Ability to work independently and achieve sales targets.
- Good coordination skills with technical, commercial, project, and operations teams.
- Willingness to travel for customer meetings, project visits, and business development activities.
Qualification
- B.E. / B.Tech in Electrical Engineering + MBA
Experience
- 4-8 years of relevant experience in B2B sales, key account management, business development, or sales of electrical products/solutions.
- Experience in the Electrical / Power / Energy / EPC / Infrastructure / Utility sector will be preferred.
- Candidates with experience handling large institutional, industrial, utility, or EPC accounts will be preferred.
Key Performance Indicators (KPIs)
- Achievement of monthly, quarterly, and annual sales targets.
- Revenue and order-book growth from key accounts.
- New customer acquisition and business development.
- Growth of existing strategic accounts.
- Sales pipeline and opportunity conversion.
- Customer retention and relationship development.
- Gross margin / contribution as per company targets.
- Timely quotation and order closure.
- Collection and receivables management.
- Customer satisfaction and complaint resolution.
Interested candidate can share there resume on :-
[email protected]
📌 Key Accounts Manager (Mumbai)
🏢 Saicomputer
📍 Mumbai