1. Position Overview

Position Title

Key Account Manager

Department

Group Credit Life

Level/ Band

Executive (204)

Role Summary

- Achievement of annual sales and profit targets for credit life sales
- Develop business prospect with banks / consumer finance / micro finance/ auto loans / financial public houses
- Lead and manage training and development programs for client’s staff
- Develop the value penetration and wallet share in the business.
- Coordinating with internal stakeholder and partner team for issuance and other service related coordination

1. Organizational Relationships

Reports To

Sales Manager/Area Sales Manager

Supervises

1. Job Dimensions

Geographic Area Covered

Branches / Cluster

Internal Stakeholders

Operations, Underwriting, Claims , customer services and others

External

Credit Life Partner viz. bank/NBFC

1. Key Result Areas

Organization Process

Key Contributions

Sales

- Coordinate credit life sales activities including providing technical support and guidance to channel partners when needed
- Review competitor activity, market trends, regulations and provide input/suggestions
- Execute the sales strategies for each product line as specified by National

Sales Head/the senior credit life manager and Zone Head

Relationship Management

- Solve the operational or technical issues faced by clients




- Meet up regularly with clients to build a rapport with the senior

management as well as the sales team

Ensure Compliance

- Participate in risk mitigation plans, contingency planning, and business

continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

MIS

- Oversee timely production and submission of sales statistics, reports and projections, as required,
- Provide consolidated reports for management
- Daily Business Report

1. Skills Required

Technical

- Product Knowledge
- Process Knowledge
- Ability to generate solutions
- Knowledge of group credit life business process
- Updated knowledge about the insurance and banking industry

Behavioral

Essential

Desired

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising/Leadership skills

·

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

Language Skills

English, Local language

1. Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Postgraduate

Experience

1 - 3 years in Sales (Insurance / Financial Service Background)

Age

Below or 30 years

📌 Key Account Manager - Tata Capital (Indore)
🏢 TATA AIA LIFE INSURANCE
📍 Indore