Position: VIP Support Executive

Location: Santacruz Kalina, Mumbai

Experience: 3+ years

Key Responsibilities

- Provide dedicated IT support to approximately 24 VIP users, including CXOs, CEOs, MDs, and Chairpersons.

- Handle end-to-end desktop, laptop, Microsoft 365, and application support for VIP users.

- Understand organizational hierarchy and prioritize support requests based on user designation and business criticality.

- Provide prompt resolution to technical issues while maintaining a high level of customer service.

- Manage and troubleshoot Microsoft Office 365-related issues.

- Provide support for Zscaler and Microsoft Autopilot.

- Coordinate with internal IT teams and vendors for issue resolution and escalations.

- Maintain excellent communication and professional etiquette while interacting with senior management.





- Maintain confidentiality while handling sensitive information and executive-level requests.

Required Skills

- 3+ years of experience in VIP Support / Executive IT Support.

- Experience supporting CXO-level users, CEOs, MDs, and senior management.

- Good knowledge of Microsoft Office 365.

- Hands-on experience with Zscaler and Microsoft Autopilot.

- Excellent verbal and written communication skills.

- Strong troubleshooting and problem-solving abilities.

- Flexibility to travel occasionally to external venues for VIP support.

- Qualified appearance, etiquette, and customer-handling skills.

If interested, share your resume at [email protected]

📌 Job Opening For VIP Support Engineer - Mumbai (Santacruz)
🏢 Team Computers
📍 Mumbai