- 12-15 Years of experience in the IT industry in delivery roles; 5+ years of experience in program or LoB management with large, geographically distributed teams (onshore and offshore). Financial Service background must have.
- Strong technical background; Primary skill - Java/Angular experience
- Experience in financial service domain for 5+ years (preferably Retail Banking/Digital Banking experience), with an IT consulting/ services firm.
- Experience of setting up medium size delivery teams (50+ people) organized across one or more projects/ work streams.
- Project or Program management experience across the full SDLC lifecycle involving different methodologies like agile, iterative, waterfall and hybrid.
- Prior experience of managing delivery engagements with quality frameworks such as CMMI.
- Experience across service offerings (e.g. application development, maintenance, reengineering, migration, etc.), different pricing models (fixed price, fixed capacity, time and material, client managed etc.) and engagement models (partner/vendor managed, co-managed and client managed).
- Prior experience in managing demanding senior stakeholders with customers based in US and of Asia origin.
- Must be consultative and solutions oriented; prior experience of structuring or defining solutions oriented delivery engagements and troubleshooting critical delivery issues.
- Robust commercial acumen with high proficiency in effort/cost estimation.
- Very strong business communication, negotiation and conflict management skills.
- Strong knowledge of project financials and IT services contracts.
- Hands on delivery leadership experience on complex/high risk projects.
- Experience of driving pre-sales effort as the bid manager (i.e. large proposals and sales pitches) and mining accounts/farming for opportunities in existing customer businesses.
- Strong outcomes focused leadership skills with strong people focus.
- Demonstrated ability to drive change and continuous improvement journeys across delivery excellence and margin improvement.
- Prior experience of managing leads/PMs in a matrix organization.
- Flexibility to need based, short term overseas travel.
- Delivery background of technology complex projects especially in migrations and data practice.