Manage & optimize dialer strategies for US 3rd Party Collections operations
Develop dialer campaigns, call strategies & segmentation to maximize connect rates, RPC & collections
Monitor dialer performance, penetration, occupancy & agent productivity
Required Candidate profile
8+ years of experience in US Collections / Contact Center Dialer Management.
Robust hands-on experience with dialer strategy and campaign management.
Good understanding of US 3rd Party Collections.
Perks and benefits
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📌 Dialer Manager (Delhi)
🏢 MYWHY
📍 Delhi