# WERE HIRING CUSTOMER SUPPORT ASSOCIATE

**Locations:** Delhi NCR | Pune | Bangalore | Chandigarh | Mohali
**Qualification:** Graduation Mandatory
**Experience:** Freshers & Experienced Candidates
**Working Days:** 5.5 Days Working
**Shift:** 24/7 Rotational Shifts
**Transport:** Cab Facility Available

## Job Summary

We are looking for **enthusiastic, customer-focused, and communication-oriented individuals** to join our team as **Customer Support Associates**.

The role involves assisting customers with their queries, providing accurate information and timely resolutions, and ensuring an excellent overall customer experience.

## Key Responsibilities

* Handle customer queries through calls, email, chat, or other support channels.
* Understand customer concerns and provide accurate and appropriate solutions.
* Resolve customer issues professionally and within the defined timelines.
* Maintain a positive and professional customer experience.
* Follow company processes, policies, and quality standards.
* Meet defined performance, productivity, and quality targets.
* Maintain accurate customer information and interaction records.
* Coordinate with internal teams when required to resolve customer concerns.
* Handle multiple tasks efficiently while maintaining service quality.

## Required Qualifications





* **Graduation is mandatory** from a recognized university/institution.
* Freshers and candidates with relevant customer service experience can apply.
* Excellent **English communication skills**, both verbal and written.
* Solid customer-handling and interpersonal skills.
* Good problem-solving and decision-making abilities.
* Basic computer knowledge and proficiency in MS Office/tools.
* Good typing and multitasking skills.
* Ability to understand and follow processes and instructions.
* Customer-focused attitude with a willingness to learn.
* Comfortable working in **24/7 rotational shifts**.
* Willingness to work **5.5 days per week**.
* Candidates must be willing to work from one of the available locations.

## Benefits

5.5 Days Working
24/7 Rotational Shifts
Cab Facility Available
Career Growth Opportunities
Learning & Development Opportunities
Opportunity to build a career in Customer Service

### Interested Candidates?

If you are a **graduate with good communication skills** and looking for an opportunity in customer support, **apply now and send resume on: [email protected] !**

**Work Locations:** Delhi NCR | Pune | Bangalore | Chandigarh | Mohali

📌 Walk-in || Customer Support Associate (Sahibzada Ajit Singh Nagar)
🏢 RR INFOTECH
📍 Sahibzada Ajit Singh Nagar