Must have

- Strong business analysis and requirements-engineering skills, including user stories and acceptance criteria.
- Good understanding of end-to-end Supply Chain processes and the role of digital products in supporting them.
- Ability to analyse data, identify patterns and translate findings into actionable business insights.
- Experience with backlog refinement, prioritisation, functional validation and user acceptance testing.
- Ability to map processes, clarify business rules and structure complex information.
- Excellent stakeholder communication, workshop facilitation and relationship-management skills.
- Ability to communicate effectively with business, product, architecture, data and technical delivery teams.
- Strong problem-solving, critical-thinking and attention-to-detail capabilities.
- Collaborative, user-centric, value-oriented and continuous-improvement mindset.
- Ability to work effectively in a complex, multi-team and multi-vendor environment. Good to have
- Experience with Agile product management and delivery practices.
- Knowledge of Supply Chain Planning, Logistics, Manufacturing, Customer Service, Quality or Procurement processes.
- Experience with analytics, reporting or visualisation tools and common data concepts.
- Familiarity with enterprise platforms, APIs, integrations and master-data concepts.
- Experience supporting product adoption, change management or business readiness. Bachelor's or Master's degree in Supply Chain, Business, IT, Data, Engineering or a related field. 5+ years in product analysis, business analysis, Supply Chain digital solutions or enterprise delivery.



Proven experience translating stakeholder needs into clear requirements and supporting product delivery in a complex organisation. Relevant business analysis, Agile, product management, data analytics or Supply Chain certification is an advantage.
- End-user understanding and business analysis
- Build a strong understanding of Supply Chain processes, user journeys, pain points and expected business outcomes.
- Engage end users and business stakeholders through interviews, workshops, observations and feedback sessions.
- Requirement gathering, refinement and prioritisation
- Collaborate with the Product Owner to gather, structure, validate and prioritise requirements.
- Create and maintain product requirements, user stories, functional specifications and supporting documentation.
- Support backlog refinement by clarifying scope, assumptions, dependencies, constraints and expected outcomes.
- Product communication and stakeholder alignment
- Help the Product Owner communicate the product vision, business needs, priorities and expected benefits in language understood by all stakeholders.
- Act as a bridge between Supply Chain users, product management, solution architects, data teams, developers, testers and delivery partners.
- Prepare transparent materials for decision-making, refinement sessions, governance forums, demonstrations and user engagement.
- Data analysis and insight generation
- Collect,



validate and analyse relevant product, process and user data to support product decisions.
- Identify patterns, trends, correlations, exceptions and root causes that can inform product strategy and prioritisation.
- Delivery, testing and release readiness
- Support delivery teams throughout solution design, build and configuration by clarifying requirements and expected outcomes.
- Collaborate with testing and business teams to define test scenarios and support functional validation and user acceptance testing.
- Validate delivered functionality against agreed requirements and acceptance criteria.
- Risk, dependency and change management
- Support the Product Owner in identifying, assessing and mitigating risks that may affect product success.
- Identify dependencies across Supply Chain processes, data, integrations, systems and delivery teams.
- Maintain visibility of assumptions, constraints, issues and decisions affecting requirements or product outcomes.
- Product performance and continuous improvement
- Analyse product effectiveness, usage, adoption, user satisfaction and business outcomes.
- Identify improvement opportunities and recommend actions to enhance product value, usability, effectiveness and profitability

Key working relationships
- Product Owner and Product Manager.
- Supply Chain business stakeholders, process owners, key users and end users.
- Solution Architects, Data and Integration teams, developers, configurators and testers.
- Enterprise Architecture, platform, security and infrastructure teams.
- Delivery leads, change teams and external implementation partners.

📌 IT&Data Product Analyst SCP (Hyderabad)
🏢 Infosys
📍 Hyderabad