Key Responsibilities

- Manage and lead a team of sales executives to achieve daily, monthly, and quarterly targets.
- Drive sales performance and ensure achievement of revenue and productivity targets.
- Monitor team performance, identify gaps, and implement corrective action plans.
- Conduct regular performance reviews, coaching, and feedback sessions.
- Ensure adherence to sales processes, quality standards, and company policies.
- Track key performance metrics such as conversion, productivity, revenue, attendance, and attrition.
- Coordinate with Training, Quality, HR, and Operations teams for smooth process functioning.
- Handle escalations and resolve customer/team-related issues effectively.
- Prepare and share daily, weekly, and monthly performance reports with management.




- Motivate the team and maintain a positive, target-oriented work workplace.
- Candidate Requirements Minimum 12 years of experience in BPO Sales.
- Prior experience as Assistant Manager / Team Leader in a sales process preferred.
- Strong team management and leadership skills.
- Excellent communication, interpersonal, and negotiation skills.
- Good knowledge of sales metrics and performance management.
- Ability to work under pressure and meet strict targets.
- Strong analytical and problem-solving abilities.
- Willingness to join immediately.

📌 Assistant Manager (Chennai)
🏢 Kriyalogic
📍 Chennai