01 Oct
|
Aetram Infotech
|
Chennai
01 Oct
Aetram Infotech
Chennai
Support Executive
Responsibilities
- Should handle customer queries related to trading, demat accounts, orders, funds, and transactions and provide timely resolution.
- Should have good knowledge of the Indian Stock Market, NSE, BSE, SEBI regulations, and basic trading concepts.
- Assist customers with platform-related issues and coordinate with relevant teams for quick resolution.
- Maintain accurate records of customer queries, complaints, and resolutions while ensuring a valuable customer experience.
Skills & Qualifications
- Graduate with good communication and customer-handling skills.
- Basic understanding of Equity, Derivatives, Trading, Demat and Stock Market operations.
- Strong problem-solving and follow-up skills.
- Comfortable working in a rapid-paced stock broking setting.
- Multilingual (Tamil, English and Hindi) candidates are preferred.
📌 Customer Support Executive (Chennai)
🏢 Aetram Infotech
📍 Chennai