- Be a part of Global Renewable Energy Power Generation
- Tech and Business center in New Delhi

About Our Client A company in the renewable energy sector, located in New Delhi. The IT Support Specialist will play a key role in ensuring that the organization's IT systems and hardware run smoothly and efficiently. The role's primary responsibilities include troubleshooting technical issues, maintaining hardware and software, and supporting endusers in resolving IT-related problems.

The IT Support Specialist will also help with setting up new systems, installing software updates, monitoring system performance and will assist the wider IT team with ad-hoc projects. The IT Specialist will also work closely with the Cybersecurity Lead to ensure the organization's IT environment is secure. Job responsibilities:

- Resolve user issues in an accurate, timely manner
- Provide an excellent level of support and communication
- Maintain the asset database
- Manage starters/leavers
- Create guides for common end-user issues
- Configure and deploy new and existing equipment (laptop / phones / printers etc)
- Work with external suppliers, support and other stakeholders to complete equipment setups and repairs
- Assist the wider IT team with IT and cyber security tasks and projects
- Assist the wider IT team with ad-hoc projects and project deployments, such as system security, automation, optimisation etc.
- Manage the M365 environment: user and license management, on/offboarding, guest accounts, data storage and governance (SharePoint, GDPR, ISO, NIS2)




- Azure environment: cloud administration, server/VM management, and VPN management
- Networking: architecture, firewalls, SFTP/SSH/VPN file transfers, and WiFi management
- Data backup monitoring and monthly testing
- Cover for Desktop Support (UK) during times of absence
- Provide office technical support for all three countries. e.g., office WiFi, conference and Boardroom audiovisual equipment management. * Other ad hoc tasks

The Successful Applicant We're Looking For Someone Who Has

- At least 4 years of experience in an IT services support role including HelpDesk services, supporting local offices and IT projects.
- Expertise in M365 administration, Windows, MS Office, SharePoint
- Experience with video conferencing systems and office printers
- Awareness of internet technology and cloud computing
- Experience on cyber security, basic programming (C#, PowerShell), SQL DB, Entra, Azure will be considered a plus
- Flexible, lateral thinking and adaptability to change
- Excellent interpersonal skills and professional demeanour.
- Strong organisation and administrative skills.
- Creativity and ability to suggest improvements.
- Good teamwork and proactive mentality.
- Fluency in written and spoken English

What's on Offer

- Long contract opportunity in New Delhi.
- Work in the renewable energy industry.
- Engage with up-to-date tools and technologies like M365 and Azure.

If this sounds like the role for you, feel free to apply. Quote job ref: JN-092026-7114777

📌 IT Support Specialist (Delhi)
🏢 Michael Page
📍 Delhi