We are looking for an IT Support Executive to join our team in Coimbatore. The candidate will be responsible for providing day-to-day technical support to employees and maintaining the organization's IT infrastructure, systems, and devices.

Key Responsibilities

- Provide first-level IT support to employees for hardware and software issues.
- Troubleshoot desktop, laptop, printer, scanner, and peripheral issues.
- Install and configure Windows operating systems and software applications.
- Provide support for MS Office, Outlook/email, internet, Wi-Fi, and LAN issues.
- Troubleshoot basic network connectivity and system-related problems.
- Set up and configure laptops/desktops for new employees.
- Maintain IT assets such as laptops, desktops, monitors, printers, and accessories.
- Manage user accounts, access permissions, and password-related issues.
- Coordinate with external vendors for hardware, networking, and other IT requirements.
- Maintain IT asset records and support documentation.
- Ensure systems are updated with required software, antivirus, and security updates.
- Provide timely technical support and maintain good service levels.

Required Skills
- Good knowledge of Windows OS and MS Office.
- Basic knowledge of LAN, Wi-Fi,



TCP/IP, routers, and switches.
- Good hardware and software troubleshooting skills.
- Knowledge of desktop/laptop installation and configuration.
- Basic knowledge of Microsoft 365 / Outlook.
- Valuable communication and problem-solving skills.
- Ability to work independently and support multiple users.

Qualifications
- Diploma / Bachelor's degree in IT, Computer Science, or a related field.
- 1–2 years of experience in IT Support, Desktop Support, Technical Support, or a similar role.
- Freshers with strong technical knowledge may also be considered.

Preferred
- Previous experience supporting employees in a corporate/office environment.
- Knowledge of IT asset management.
- Basic understanding of cybersecurity and data protection.
- Experience with IT ticketing/helpdesk systems will be an advantage.

Key Competencies
- Technical Troubleshooting
- Communication
- Problem Solving
- User Support
- IT Asset Management
- Time Management
- Team Coordination

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Internet reimbursement
- Provident Fund

Work Location: In person

📌 IT Support Executive (Coimbatore)
🏢 JSE Engineering
📍 Coimbatore