Job Title : IT GTM Business Analyst - Digital Commerce & CX (Assistant/Deputy Manager)

Department — : Information Technology

Job Location :HO, Bangalore

About the Role

We are looking for a proactive, hands-on IT GTM Specialist to join our Digital Commerce and CX team at

Page Industries. This role operates at the intersection of digital marketing, CX platforms, and website technology, supporting the execution of our end-to-end digital commerce strategy.

The ideal candidate is a smart worker and self-starter who thrives in fast-paced environments, is comfortable with tech ecosystems like Shopify, CRM, CDP, and has a foundational understanding of data security. You will work closely with cross-functional teams to execute digital initiatives, optimize tool integrations, and elevate customer experience.

Primary Duties and Responsibilities

Sl.

Key Result Areas

Activities & Deliverables

No (Primary Responsibilities)

1 Business Relationship « Develop a keen understanding of PAGE’s Digital

Management - As a Commerce and CX ecosystem — D2C websites, Order





Business Analyst Management System, Chatbots, CDP and Marketing automation platform, and Customer Service platforms e Understand business processes so well as to contribute to business as a Partnership team rather than a Delivery team e Manage and support end-to-end integrations between

Shopify, CRM, CDP (e.g., MoEngage/WebEngage), OMS,

and customer service platforms.

e Coordinate with internal stakeholders and external vendors for implementation, testing, and troubleshooting of digital tool integrations.

e Identify and resolve data flow issues between website and downstream tools.

6, JOCKEY speedo >"

fa PAGE INDUSTRIES LIMITED

Valuable business process understanding in FMCG/Apparel industry

Technical

4 Behavioral Skills °

What You'll Gain

Experience with API integrations or familiarity with API documentation.

Exposure to Shopify Plus or Shopify Liquid templates.

Familiarity with GA4, GTM, Meta Pixel, and event tagging

📌 IT BRM (Digital Commerce & CX)-Sr Executive (Bengaluru)
🏢 Jockey
📍 Bengaluru