Job Summary

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother.

You will be the bridge between our customers and our Engineering, Product, and Qualified Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions.

Key Responsibilities

Technical Leadership & Triage

- - - Efficiency & Innovation

- - Customer Advocacy & Success

- - - - Qualifications

Must-Have Requirements

- - - - - - Nice-to-Have Skills

- - - -

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Technical Support Engineer - Telephony (India)
🏢 Talkdesk
📍 India