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S and S Enterprises is seeking a dynamic individual to join our team as an International Voice Process representative. This role involves handling customer inquiries and resolving issues via phone calls, emails, and chat support. The ideal candidate will have excellent communication skills, be fluent in English and preferably in at least one other international language, and have previous experience in customer service or call center roles.

In this position, you will have the opportunity to interact with customers from around the world and provide top-notch service to ensure their satisfaction. If you are a customer-centric individual with a passion for communication and problem-solving, we want to hear from you!

- Handle inbound and outbound calls from international clients

- Develop and maintain positive relationships with customers




- Provide excellent customer service and resolve any issues or concerns
- Communicate effectively with customers and colleagues
- Follow company policies and procedures
- Update customer information in the database
- Meet and exceed performance targets
- Collaborate with team members to achieve common goals
- Stay up-to-date on product knowledge and industry trends
- Maintain a skilled and courteous manner at all times.
- Shift timings and weekends are applicable.

Designation

International Voice Process

Key Skills

Customer ServiceCustomer SupportInbound SupportInternational Customer SupportVoice Support

Industry

IT-ITeS

Functional Area

Technology, Information and Internet

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 International Voice Process (Chandigarh)
🏢 S & S Enterprises
📍 Chandigarh