International Voice Process Executive (Work From Home) (India)

International Voice Process Executive (Work From Home) (India)

01 Oct
|
New Fleet Solutions
|
India

01 Oct

New Fleet Solutions

India

New Fleet Solutions is hiring experienced and talented professionals for the International Voice Process Executive role. If you have experience handling international customers, excellent communication skills, and a customer-centric approach, we would love to connect with you.

Position Details

- Job Title: International Voice Process Executive
- Company: New Fleet Solutions
- Location: 100% Work From Home
- Salary: ₹25,000 per month
- Experience Required: Minimum 1+ year of International BPO Voice Process experience
- Shift: Night Shift (US Process)
- Joining: Immediate Joiners Preferred

Key Responsibilities
- Handle inbound and outbound calls with international customers, primarily in the US market.
- Provide professional customer support and resolve customer inquiries efficiently.
- Maintain accurate records of customer interactions and follow-up activities.
- Ensure high levels of customer satisfaction and service quality.
- Communicate effectively with customers while adhering to company guidelines and processes.
- Escalate complex issues to the appropriate teams when necessary.
- Meet performance, quality, and productivity targets.

Required Skills & Qualifications
- Minimum 1 year of experience in an International Voice Process.




- Excellent spoken and written English communication skills.
- Neutral accent and strong interpersonal skills.
- Ability to handle customer concerns professionally and confidently.
- Good listening, problem-solving, and multitasking abilities.
- Comfortable working in US shifts/night shifts.
- Proficiency in using computers, CRM systems, and communication tools.
- Stable internet connection and a dedicated work-from-home setup.

Why Join New Fleet Solutions?

100% Remote Work Opportunity

Competitive Salary – ₹25,000 per Month

Professional Growth Opportunities

Dynamic and Collaborative Work Environment

Opportunity to Work with International Clients

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):
- Do you have a laptop/desktop and a stable internet connection for work-from-home?
- Are you comfortable with 25,000/- maximum salary? ( Do not apply if not comfortable)

Experience:
- International voice process: 1 year (Required)

Language:
- English (Required)

Shift availability:
- Night Shift (Required)

Work Location: Remote

📌 International Voice Process Executive (Work From Home) (India)
🏢 New Fleet Solutions
📍 India

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