We are seeking an enthusiastic and dedicated International Voice Process Executive to join our agile team in Andhra Pradesh. The ideal candidate will be responsible for handling outbound calls to customers, providing exceptional service, and ensuring customer satisfaction. This role is crucial in maintaining our company's reputation for quality service and support.

Key Responsibilities

- Conduct outbound calls to potential and existing customers to promote our services and products.
- Provide accurate information and assistance to customers regarding their inquiries.
- Maintain a high level of professionalism and customer service during all interactions.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to achieve individual and team targets.




- Participate in training sessions to enhance product knowledge and communication skills.

Required Skills

- Strong communication skills in English and any other regional language.
- Ability to handle customer queries effectively and efficiently.
- Experience in an outbound call center or voice process is preferred.
- Good problem-solving skills and a customer-oriented mindset.
- Basic computer skills and familiarity with CRM software is a plus. If you are passionate about customer service and have the required experience, we encourage you to apply for this exciting opportunity to grow your career in the international voice process domain.

This job is provided by Shine.com

📌 International Voice Process Executive (Hyderabad)
🏢 Lyros Technologies-CMMI Level 3
📍 Hyderabad