Profile: International Travel Coordinator
Experience: 2–5 Years
Preferred Experience:
- International Travel Coordination
- International Holiday Packages
- Travel Agency
- Tour Operations
- Visa Assistance
- Customer Service
- Hospitality
- Tourism Industry
Roles & Responsibilities:
1. Client Communication
- Handle customer inquiries for international travel packages.
- Understand travel requirements and suggest suitable destinations and itineraries.
- Communicate with clients through calls, emails, WhatsApp, and meetings.
2. International Travel Planning
- Plan and coordinate international holiday packages.
- Prepare customized travel itineraries based on customer preferences.
- Assist with flight bookings, hotel reservations, transfers, sightseeing, and travel insurance.
3. Visa & Documentation
- Guide clients on visa requirements and documentation.
- Coordinate visa applications and follow up on visa status.
- Ensure all travel documents are accurate and shared on time.
4. Booking & Coordination
- Coordinate with airlines, hotels, DMCs (Destination Management Companies),
and international suppliers.
- Ensure smooth booking confirmations and travel arrangements.
- Resolve booking changes, cancellations, and customer queries promptly.
5. Customer Relationship Management
- Maintain regular communication with clients before, during, and after their travel.
- Provide excellent customer support to ensure a seamless travel experience.
- Build long-term relationships and encourage repeat business.
6. Sales & Follow-up
- Convert travel inquiries into confirmed bookings.
- Follow up with potential customers to improve conversion rates.
- Achieve monthly booking and revenue targets.
7. Reporting & Documentation
- Maintain customer records and booking details in CRM.
- Prepare daily and monthly booking reports.
- Ensure proper documentation of all travel-related transactions.
Qualification:
- Graduate in any discipline.
- Diploma/Degree in Travel & Tourism will be an added advantage.
📌 International Travel Coordinator-Surat-6 LPA
🏢 Kiites
📍 Surat